Opticontacts Complaints and Reviews

Had an experience with Opticontacts?   Submit review ›
Opticontacts
Main address:
, ,
  • 6 complaints
  • $235 claimed losses
  • $39 average
  • Show More
Had an experience with Opticontacts?
Submit review › Submit review ›

     

It all went well, been using them every 6 months since 2007 and recommend to all my family. I was looking for a place to write a friendly comment. Has anyone ever noticed that this site has 5 complaints, but google has 22,000 positive stories and only 8 1 stars: http://www.google.com/shopping/seller?q=opticontacts.com There's a reason they are so popular and only smart people seem to know why.... Read more

Was this review helpful? 1 0

     

My mom recommended them to me after ordering my sister's contacts there because they were cheaper than at the eye doctors. My sister had no issues with them. I've been fighting with them for the past month. I ordered contacts with them at the end of June. I ordered a regular box of contacts and a box for astigmatism. They claimed they double checked my prescription with my doctor, however when... Read more

Was this review helpful? 2 0

     

I ordered colored contact lenses from them, and the products were never shipped. Each time they would have some excuse about it. After 10 days I filed a claim through paypal, after that they stopped communicating all together. Afer another 5 days I still get no shipping confirmation. I left a negative review on Trustpilots.com. Opticontact responsed to that review and were all nice and polite and... Read more

Was this review helpful? 1 0

     

I had a horrible customer experience with OptiContacts involving at best a poorly-trained, completely unapologetic and unresponsive customer service team, and at worst sneaky bait-and-switch techniques. When shopping for a year's supply of contacts, I noticed that the standard rebate from CIBA Vision was not mentioned on the OptiContacts website and called to confirm that it was available for my... Read more

Was this review helpful? 0 0

     

I recently placed an order with opticontacts to avoid the exorbitant fee at my regular eye doctor as i'd already met my one time allotment for the year (insurance). i requested 2 boxes of contacts, i got them within a week of placing my order. only problem is one the boxes had an expiration date of 12/2015 and the other box was EXPIRED. imagine that! i immediately called customer service... Read more

Was this review helpful? 3 50

     

A review of OptiContacts (1 888 678-4201) located at 1010 Niagara Street, Buffalo, NY 14213 reveals that they appear to be part of a Contacts1st, (1-888-391-776) located at 11010 Niagara Street, Buffalo, NY 14213 & Lensdiscountser-(1 -877 -536 7347) located at 1010 Niagara Street, Buffalo, NY 14213. Here is where I take cautions, all three companies list the same address of 1010 Niagara Street,... Read more

Was this review helpful? 7 30
 
×
You are reading about Opticontacts.
Filing a new complaint about
×