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Very very fast delivery and prescription approval. Will purchase from you guys again. Excellent prices and website was extremely easy to navigate. It is very common to see these contacts online but not at such an agreeable price. Thank you so much for creating a...
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Company wrote 0 public responses to the review from Sep 28.
#1368076
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GARBAGE CUSTOMER SERVICE! LOST MY PACKAGE AND I HAVE TO WAIT TILL THEY FIGURE IT OUT WITH THE POST OFFICE. I HAVE BEEN OUT OF CONTACTS AND WAITING FOR MY SHIPMENT. TALK TO THE POST OFFICE AND THEY SAY THEY NEVER RECEIVED THE PACKAGE AND THIS COMPANY SAYS THEY GAVE IT...
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Company wrote 0 private or public responses to the review from Sep 26.
1.0
I didn't like
  • Customer service
  • Not doing anything for me
  • All of my wasted time
#1366314
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Opticontacts - Positive experience

Everything arrived fine and was here in the 1- day delivery like I paid extra for.
Company wrote 0 public responses to the review from Sep 16.
#1356967
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Opticontacts - Wonderful experience

So easy to work with and I got my contacts for $25 less than what I had paid elsewhere.
Company wrote 0 public responses to the review from Sep 10.
#1352132
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“I've been using contacts for a long time and never had such a bad experience with a company and customer service in general. I've been waiting for my contacts to arrive for 2 weeks. I wasn't worrying, since I haven't received any emails from the company that they are...
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Company wrote 0 private or public responses to the review from Sep 07.
1.5
I didn't like
  • Processing time
  • Untruthful
  • Customer service
#1349104
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Opticontacts - Speedy!

I received my contacts in a few days, even a day before I received the email they were on their way
Company wrote 0 private or public responses to the review from Aug 12.
4.7
Details
Additional Fees
Customer service
Delivery Service
Diversity of Products or Services
Equipment Quality
Insurance Plans Acceptance
Prescription Services
Price Affordability
Product or Service Quality
Value for money
#1328025
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I'm not sure why this went to Pissed Consumer when I wanted to input a review, because I certainly did not have a bad experience. I found the entire process to be fast and easy. The website was clear and easy to navigate, the check out process was fast. The hardest...
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Company wrote 0 private or public responses to the review from Aug 06.
4.6
I liked
  • Contacts were newly made with long term expiration date
  • Ease of use of website
  • Fast and well priced
#1322732
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I placed an order for Acuvue Moist lenses for an upcoming trip I had planned. I needed them in time for when I was due to leave, so paid the substantial extra for 2-day rush delivery. 36-hours later they sent me an email (not even bothering to call me or anything)...
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Company wrote 0 public responses to the review from Jun 28.
#1291113
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Be very careful before ordering from opticontacts.com, and do your due diligence in researching other options. The processing fees are a rip-off, and opticontacts.com has the worst communications and customer relations department in the industry. The ridiculously...
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Company wrote 0 private or public responses to the review from Jun 08.
1.0
I didn't like
  • Waiting for nothing
  • All of my wasted time
  • Untruthful
#1275246
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I have never in my entire life dealt with such a misleading and manipulative company. I’m looking at my receipt that I placed when I ordered my contacts and it says there’s a $7.95 shipping fee. Ok, fairly normal, right? Well I get my contacts today and I look at this...
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Company wrote 0 private or public responses to the review from Jun 04.
Anonymous
CR

I see what she is talking about. I came here to order some and had them in my cart thinking everything checked out. 2 boxes at 59.94 should subtotal to $119.88, yet the subtot...

NippyFlatCoatRetriever
NippyFlatCoatRetriever

SaltyMongrel.... Hmmm, I just ordered from there and my handling fee was only $9.95. But I have two orders so it's about $20.00 and that seems right to me (on top of the $18.0...

1.0
#1271848
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