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I placed an order for Acuvue Moist lenses for an upcoming trip I had planned. I needed them in time for when I was due to leave, so paid the substantial extra for 2-day rush delivery. 36-hours later they sent me an email (not even bothering to call me or anything)...
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#1291113
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Be very careful before ordering from opticontacts.com, and do your due diligence in researching other options. The processing fees are a rip-off, and opticontacts.com has the worst communications and customer relations department in the industry. The ridiculously...
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1.0
I didn't like
  • All of my wasted time
  • Waiting for nothing
  • Untruthful
#1275246
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I have never in my entire life dealt with such a misleading and manipulative company. I’m looking at my receipt that I placed when I ordered my contacts and it says there’s a $7.95 shipping fee. Ok, fairly normal, right? Well I get my contacts today and I look at this...
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NippyFlatCoatRetriever
NippyFlatCoatRetriever

SaltyMongrel.... Hmmm, I just ordered from there and my handling fee was only $9.95. But I have two orders so it's about $20.00 and that seems right to me (on top of the $18.0...

1.0
#1271848
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Opticontacts - Easy process

Easy process to order and the shipment came on time!
5.0
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Customer service
Discounts and Special Offers
Equipment Quality
Exchange, Refund and Cancellation Policy
Price Affordability
Turnaround Time
Value for money
Website
#1266150
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Opticontacts - Contact's on time.

Have have used before never any problems,my contacts were on sale and order process was simple..thank you
4.0
Details
Additional Fees
Additional Services
Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Equipment Quality
Exchange, Refund and Cancellation Policy
Insurance Plans Acceptance
Layout of Store
Prescription Services
Price Affordability
Product or Service Quality
Reliability
Service Scheduling
Staff
Turnaround Time
Value for money
Website
#1259651
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DO NOT TRUST THIS COMPANY. THEY ARE AN ABSOLUTELY SCAM. They first started off by telling me the contacts were not in stock. They made no indication of this when I ordered them but insisted that they would be on time for my departure abroad. They were not. I called...
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1.0
#1247348
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It's now April 30th I bought a 90 pack of Bausch & Lomb contacts from this company period on numerous occasions in the past bad contacts have presented themselves. This time I decided to call because so far I'm 17 Bad contacts in the package I received. In putting this...
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2.4
#1244359
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I ordered 90 1-Day Acuvue Moist contacts a few days ago and on the product page, Opticontacts stated that it was "In Stock - Ships Fast". However, I received an email a couple days later saying that it was out of stock and that a resupply would take 5-7 business days....
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2.8
#1241342
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Dishonest pricing. Looks cheaper than other retailers, but OptiContacts adds a $50 "processing fee" and "free" shipping is unavailable for many products, so your purchase ends up more expensive than other retailers. Also their return policy is bogus. They do not refund...
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#1239253
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Really slow shipping. 6 days. Ok that’s not awful! But if I new they would hit me over $32 to pack the box. I would have gone elsewhere! Very deceiving! Hello wow now I’m getting the penalty for not making this review long enough! {{REDACTED}} why do they make you...
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#1236700
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